·   No-smoking inside the home.

·   By-laws prohibits over night street parking. Please park in designated parking areas on the property. 

·   In case of personal injury, emergency or fire call  911 on house phone.  During a fire, use fire extinguishers if possible without harm to yourself.

·   Quiet Enjoyment: In accordance with Municipality By-Laws, which states the quiet time for the town is 10:00 PM-7:00 AM.

·   Garbage cans are located in the outside, also blue and grey boxes for recycling.  We take the garbage and recyclables to roadside before 7:00 am on Friday.  Please take garbage & recyclables out on Thursday night.

·   Before leaving, double check that you have not left any personal items behind.  Call us if you have forgotten something and you want it shipped back to you.  We will take it to the local UPS and you can provide them with your credit card number.  905-468-1660

·    House Maintenance:  Your home is professionally cleaned prior to your arrival. Please help us maintain the home in a good and clean condition by following these simple procedures:  

ü  Place all soiled towels in the bathtub or shower

ü  Run the dishwasher with soiled dishes prior to checking out

ü  Dispose of all waste materials into specific bins as instructed upon arrival.

ü  Clean counters of any spills or sticky residue

·   You accept full responsibility for any and all damages or losses inflicted upon the house, its contents and/or property. The Property Owners and Management shall NOT be responsible for accidents or injury to guests or loss of personal property of any kind. Guests are solely responsible for the safety and security of all persons in the house, including children, at all times during the rental period.

·   If the home has a wood burning fireplace, only fabricated fire logs are permitted.  Use only one log at a time, it will last 2 to 3 hours.  Does not use wood even if available. Do not use twigs or scrub brush.  Chimney fires are always a concern.  Fabricated logs burn cleanly and the cleaners do not have to worry about hot coals when they come in after you depart.   Some fireplaces have been labeled do not use. These have chimney’s that have been blocked off. 

·   Odours - Please refrain from cooking foods or creating aromas that linger beyond your stay.  If the odours remain and result in relocating the guests coming in after your same day departure, you will be assessed the cost to relocate for one night.  Strong aromatic foods can be cooked on outside on the grill/ bbq. 

·   If bedding and or towels are stained, please do not attempt to clean, this may            set the stain.  Please let us know as soon as possible and definitely before your departure.                                        

·   Slipper Policy (if slippers are provided): To protect the floors & carpets, guests are asked to please remove their shoes inside the house. Slippers are provided. (Persons with disabilities are exempt).

·   If pet friendly, only the animals that have been agreed to by the property manager are permitted on the property.  Animals are never permitted on the beds or furniture.  If you have a dog, please do not allow your dog to keep barking while outside.   

ü only pets named on the confirmation are permitted on the property.

ü an additional non refundable charge will be assessed at the time of booking

ü failure to pick up after your dog, or if there is any damage to property, contents, furnishings etc. or if any extra cleaning/sanitizing is required an additional minimum charge of $100 will be added to your stay.

·   These are private homes and not venues for large parties, weddings, bachelor / bachelorette parties, graduation parties, rehearsal diners or bbq’s for large gatherings.  Each house has a cap on number of people permitted to be on the property at one time.  Only registered guests are permitted to sleep overnight.  If not adhered too, you and your traveling companions will be asked to vacate the property without a refund.

·   Loss or damage: We reserve the right to charge for any loss or damage etc. assessed upon departure. If extra cleaning or sanitizing is required over and above what would be considered normal wear and tear, a fee will be charged to cover these extra costs and a detailed description supplied to guests. 

·   Telephone:  International calls outside North America, made during your visit will be charged to the credit card number provided at the time of your reservation.