Blog

FirstPrev Page 1 of 1 NextLast

Niagara Holiday Rentals Cleaning Standards

Added: May 25, 2020
Category: What's up

We want you to know that we're doing our part to help our guests stay safe by cleaning and disinfecting our homes, paying attention to frequently touched surfaces (light switches, doorknobs, cabinet handles, remotes, etc.).

We have always held a high standard for our homes and the housekeeping staff, and would like to share with you the cleaning checklist and guidelines that we have had in place for a number of years.

Below are the cleaning guidelines and checklist that our housekeepers adhere to.

_________________

Cleaning checklist signed off by the housekeeper after each clean to be left for the guestsHousekeeping is one of the most important aspects of a Vacation Rental Business that guests and home owners will notice and be most impacted by. 

Niagara Holiday Rentals’ success greatly depends on a consistent, high quality of housekeeping. Guests have an expectation to stay in a safe and clean property. Standards are set by Niagara Holiday Rentals and it is expected that all housekeeping professionals and other contractors meet these standards on a consistent basis.

Housekeeping professionals will be responsible for cleaning and preparing the home for the next guests or owner to enjoy the home. 

Niagara Holiday Rentals believes the biggest failure in cleaning a Vacation Home is when an arriving guest finds evidence of any previous guest that has stayed in the home. Any guest’s personal items found will be turned in to Niagara Holiday Rentals. Food items are to be removed.

Checklist for Cleaning a Home After Guests Have Checked Out

Upon Arrival

  • Check for any litter or items that need attention outside the home.
  • Enter home and take a quick walk through and check for damages and issues. Open all drawers, cabinets and closets. Collect all garbage and recycling. Wash can and place new liners in cans. Collect all towels and start laundry.
  • Turn on all lights to better see what needs to be cleaned. Also note any burnt-out bulbs.
  • Collect all dishes to be washed.
  • Make sure the dishwasher has been started or dishes inside are clean.
  • Pull linen from beds and check for stains or damage.
  • Check that all windows and outside doors are closed and locked.
  • Notify us of any damages or repairs needed, or burnt out lighting that require someone to use a ladder or stool and you’re unable to replace yourself. 

Kitchen

  • All drawers and cabinets are clean. Make sure all items are organized and in the proper place. Note any missing items. Inform us about needed replacements
  • Stove has to be spotless. DO NOT USE self-clean. Clean top, front, and inside. Make sure that the bottom drawer is clean and arranged neatly.
  • Clean and dry inside of dishwasher
  • All counter tops and fronts of cabinets are clean, as well as the under-side edges.
  • Take out all drawers in Refrigerator and freezer and clean all inside areas
  • Place all dishes and utensils away in proper locations.
  • All appliances clean inside and out to remove any lingering odours. Sides of stove and refrigerator
  • Remember if an item has been put away by the guest, Housekeeping is still responsible for that item being clean and in proper location.
  • Full roll or 3/4 full of paper towels out, with backup available.
  • Hand-washing soap topped off in the kitchen and baths.
  • Make sure in the kitchen there are the following, and in proper location:
    • Oven mitts
    • Dish Towels
    • Baking pan
    • Pots + Lids
    • T-towels
    • Spatula
    • Frying pans
    • Silverware
    • Cork Screw
    • Can openers
    • Full knife set
    • coffee maker/pot
    • Kettle
    • Cooking utensils
    • paper towels
    • Wine glasses
    • Drinking glasses
    • Dishes and mugs
  • Under the sink:
    • Extra paper towel
    • Extra garbage bags
    • Dish washing soap
    • Dishwasher soap or pellets
    • Two green Scrubbies (individually wrapped).
  • All drawers and cabinet areas have to be well organized and all items clean.
  • Clean and dust all light fixtures

Bathrooms

  • All toilets, sinks, baths, showers, floors have to be cleaned, disinfected and dry.
  • Toilet paper has a full or nearly full roll, with end of roll folded to point. 
  • Additional rolls in cupboard or shelf
  • Soap containers at sink and in tub/shower topped off.
  • No mold or water stains are visible. No mold on shower curtains
  • Stained or mildewed shower curtains will need to be cleaned or replaced. 
  • Towels: Make sure to clean bath towels, hand towels and facecloths are hanging or on shelf. One set for each person. One black face cloth per bath. Folded in thirds

Bedrooms

  • Beds made properly. Headboards dusted and under bed are vacuumed.
  • All bed linen on a bed have to match. Do not use different colours
  • Bed bottom box spring is to have a fitted sheet covering
  • Night stands and dressers: Dusted and drawers cleaned out. Cleaned behind and under all furniture and lampshades
  • All beds and sofa beds should have mattress protectors and all pillows should have protector cases on them
  • All sheets need to be marked with house name and bed size (Q, K, D)
  • Dust lamps and shades
  • Put out one box of Kleenex in each bedroom
  • Garbage pail with liner in all bedrooms or in attached bath

Floors/Glass

  • Swept and/or vacuumed
  • Mop floors (Hard Surfaces)
  • Wiped down baseboards, doors and door frames, and window ledges
  • All vacuums and central vacuums must be emptied after clean
  • Floor mats and shoe trays washed or wiped clean
  • Use bagged vacuum canister with a soft brush so not to carry odours from one house to the next. Housekeepers will need to vacuum under beds and walls where needed.
  • Clean all inside glass and mirror, and both sides of glass in doorways
  • All mats and boot trays must be clean of dirt

Light Fixtures

  • Burnt out light bulbs: changed in lights that do not require a ladder.
  • Make sure the lamp is not unplugged first. Notify of other lights that need to be changed. Dust lamps and covers. Wipe off lampshades

TV and Remotes

  • TVs and TV screens are free from dust and smudges. Remotes are placed beside the TV or on the coffee table. Clean remotes with disinfectant wipes.
  • Dust off electrical and video cords
  • Check that all CDs and videos are returned to proper cases and placed in proper locations 

Living Room / Den

  • Check all couches and soft furniture for items left and vacuum cushions and under cushions. Dust all parts of tables and hard furniture parts
  • Fireplaces cleaned out and damper closed
  • Guest book open to last written page, and information items organized

Laundry Room

  • Supply of Laundry Soap, dryer sheets and spot remover
  • Area around the washer and dryer is all clear and clean. 
  • Waste can in laundry is empty with fresh liner

Windows

  • Inside of windows must be clean, and glass doors inside and out
  • Blinds, window sills dusted and wiped

Disinfect High Touch Surfaces

  • Doors and knobs
  • Light switches

________________________

Safe Travels approved by World Travel & Tourism CouncilAdditional Cleaning and Safety Protocols

The above were our normal procedures before any disruptions due to the Covid-19 pandemic. As we get set to welcome guests back once the travel restrictions are removed, we are enhancing our cleaning protocols, including the following:

  • Removal of extra blankets, pillows, and non-essential soft surface items (extra blankets will be wrapped in plastic in the closets in case of need)
  • Guests are encouraged to bring their own pillow(s) and blankets (if they get easily chilled at night)
  • Hand sanitizer pump at each property (70% alcohol)
  • Disinfecting of soft surfaces with an alcohol based disinfectant
  • Additional attention to disinfecting frequently touched surfaces like the keyless entry lock, remote controls, thermostat, knobs and pulls, laminated house instruction cards ("blue welcome card"), light switches, hangers, soap bottles, etc.
  • Washing of all blankets after each reservation
  • Disinfecting of the mattress, mattress cover, pillows and pillow protectors with alcohol based disinfectant
  • Vacuuming instead of sweeping, wet wipe instead of dry dust
  • Cleaning checklist signed off by the housekeeper after each clean to be left for the guests

We look forward to welcoming you at one of our vacation home rentals in the near future.



Continue Browsing

FirstPrev Page 1 of 1 NextLast
 Categories
[Expand]Experiencing "The Effect" (1)
[Expand]For Vacation Home Owners (24)
[Expand]News About NOTL (38)
[Expand]Stuff Eric & Janet Recommend (35)
[Expand]Understanding Mortages by Laird Scott (1)
[Expand]What's up (32)
[Expand]Where to eat! (1)

Search
Go

Archive

Other

Comments:

Don't miss out! Be the first to comment.

Comment:

Name:  
E-Mail:  
Anonymous
 
Submit



Powered by CiiRUS Property Management Software